Community transport research for Motability

Motability commissioned Collaborate Research to conduct a qualitative research project to explore disabled people’s experience of community transport. We found that for some people, community transport was “life-changing” – making a significant difference to their mental health, wellbeing and independence.

This report, which has recently been published, focuses on findings from the qualitative research, including interviews with community transport users and non-users in Halton, a suburban area on the border of Merseyside and Cheshire, and rural West Sussex. Motability also produced a video based on the experiences of four of our participants.