What we've been up to lately
Monique is delighted to have supported Demos on their new large scale research project, sponsored by Legal & General, on how people’s relationship with where
With an unprecedented rise in demand for free debt advice expected due to the Coronavirus pandemic it has never been more important to assess the
Our latest research for Citizens Advice was on the unprecedented challenge of achieving near-complete decarbonisation of homes in to meet the UK’s target of net-zero
The report of our research with microbusinesses (businesses with fewer than 10 employees and low energy usage) has now been published by Citizens Advice. The
For the past several months, we have been working with Which? to better understand everyday banking and payment services from the consumer perspective. We co-designed
We have recently been exploring the experiences of consumers in vulnerable circumstances who fall behind on their energy bills. We conducted a series of qualitative
