What we've been up to lately
Our latest research for Citizens Advice was on the unprecedented challenge of achieving near-complete decarbonisation of homes in to meet the UK’s target of net-zero
The report of our research with microbusinesses (businesses with fewer than 10 employees and low energy usage) has now been published by Citizens Advice. The
For the past several months, we have been working with Which? to better understand everyday banking and payment services from the consumer perspective. We co-designed
We have recently been exploring the experiences of consumers in vulnerable circumstances who fall behind on their energy bills. We conducted a series of qualitative
We are delighted to have worked with Ofgem again, this time on qualitative research with microbusinesses (businesses with fewer than 10 employees). The aims of
Which? has today published the report of our qualitative research on how older people interact with the social care system and market. This research looked
