Citizens Advice asked Collaborate Research to determine what choices consumers expect and need in the transition to low carbon home heating given the UK Government’s
This large-scale programme for Which? was designed to develop a deep understanding of consumers’ behaviour and needs when they interact with ‘everyday’ retail banking and
We were commissioned by Citizens Advice to conduct a series of in-depth interviews to explore the experiences and support needs of vulnerable consumers who are
In this research for Ofgem, we conducted a series tele-depths with microbusinesses across Britain to explore how they search for and choose energy deals. The
Collaborate Research supported the FCA in determining what types of prompts from banks and building societies will be most effective in increasing consumers’ engagement with